In the absence of an express written agreement to the contrary, all products are sold by Histo-Chem, Inc. for the exclusive use of the purchaser and shall not be resold, transferred, or conveyed, in whole or in part, to any other party.
We accept MasterCard and Visa. If you need an alternative method of payment (check, for example), please email firstname.lastname@example.org. We ship overnight FedEx for domestic orders, and we ship international priority for overseas orders. Shipping is $35 for domestic orders, and $65 for international orders.
The email confirmation of the charge to your credit card serves as your receipt as it contains all relevant itemized information for account reconciliation. We do not process additional receipts.
At Histo-Chem we strive to provide high quality products with the best possible shopping experience. We know that if you are not happy, you will not return to place another order. This is why we make every effort possible to ensure that your orders are processed and shipped to you quickly and error-free. If there is an error in your order, we will make every effort to correct it.
Our Mistake? If there are any errors in your order at the fault of Histo-Chem, we will ship your replacement order promptly at our expense. Although we take every effort to complete your order efficiently and correctly, we cannot guarantee that there will never be an oversight.
Your Mistake? We strongly urge you to carefully proof your order before placing your order. If your order is incorrect, we cannot issue refunds on products due to customer demand and the sensitivity of our products.