Shipping Charges | Receipts | Return Policy
We accept MasterCard and Visa. If you need an alternative method of payment (check, for example), please email firstname.lastname@example.org.
IMPORTANT: We are no longer taking telephone calls via our landline number. Please contact us using our email@example.com email address.
You must have an up-to-date web browser (Internet Explorer 11 or newer or Firefox/Chrome) and operating system (Windows 7 or newer or Mac 10.5 or newer) to place an online order with a credit card. If your computer does not meet these requirements, you cannot place an online order. Please email us at firstname.lastname@example.org to place a credit card order. Thank you.
We ship overnight FedEx for domestic orders, and we ship international priority for overseas orders. Shipping is $30 for domestic orders, and $65 for international orders.
IN THE ABSENCE OF AN EXPRESS WRITTEN AGREEMENT TO THE CONTRARY, ALL PRODUCTS ARE SOLD BY HISTO-CHEM, INC FOR THE EXCLUSIVE USE OF THE PURCHASER AND SHALL NOT TO BE RESOLD, TRANSFERRED, OR CONVEYED, IN WHOLE OR IN PART, TO ANY OTHER PARTY.
We ship overnight FedEx for domestic orders, and we ship international priority for overseas orders. Please note the following domestic or international shipping charge that is applied to every order:
- Domestic Shipping: $30.00
- International Shipping: $65.00
The email confirmation of the charge to your credit card serves as your receipt as it contains all relevant itemized information for account reconciliation. We do not process additional receipts.
At Histo-Chem, Inc., we strive to provide high quality products with the best possible shopping experience. We know that if you're not happy, you won't return to place another order. This is why we make every effort possible to ensure that your orders are processed and shipped to you quickly and error-free. If there is an error in your order, we'll make every effort to correct it.
Our Mistake? If there are any errors in your order at the fault of Histo-Chem, Inc., we will ship your replacement order promptly at our expense. Although we take every effort to complete your order efficiently and correctly, we cannot guarantee that there will never be an oversight.
Your Mistake? We strongly urge you to carefully proof your order before placing your order. If your order is incorrect, we cannot issue refunds on products due to customer demand and the sensitivity of our products.